Triage classifies matters into handling tracks based on exposure, complexity, coverage issues, and strategic significance. Routine claims receive streamlined handling while high-exposure matters receive senior attention.

Misclassification produces both overspending and underprotection.

Alternative Names:

Claim Triage|Matter Triage

Why it Matters?

Early misclassification is expensive in both directions, since routine handling of a matter that develops into a substantial exposure loses the early positioning that shapes outcomes, while senior staffing of a modest claim wastes resources. Reassessment triggers including new medical information, plaintiff counsel identity, and venue assignment catch matters whose classification should change. Fixed criteria applied consistently outperform case-by-case judgment.

Frequently asked questions

Why is misclassification expensive in both directions?

What triggers reassessment?