Consumer Expectations Test

Consumer Expectations Test

Consumer Expectations Test

Under this test, a product is defective if it failed to perform as safely as an ordinary consumer would expect when used in a reasonably foreseeable manner. It derives from the Restatement Second of Torts.

It requires no proof of an alternative design and typically no engineering testimony about design tradeoffs.

Alternative Names:

Consumer Expectation Standard

Why it Matters?

This test is substantially more favorable to plaintiffs because it bypasses the alternative design requirement and lets a jury decide defect on ordinary experience. Its practical limit is complex products, where courts frequently hold consumers have no informed expectations about internal design, requiring risk-utility analysis instead. Which test applies is therefore worth litigating early, since it determines what the plaintiff must prove.

Frequently Confused with

Related terms

Frequently asked questions

When does the consumer expectations test not apply?

When does the consumer expectations test not apply?

Commonly with complex products, where courts hold ordinary consumers lack informed expectations about design and require risk-utility analysis instead.

Does the test require expert testimony?

Does the test require expert testimony?

Often not, which is a large part of its appeal to plaintiffs. Jurors may apply their own experience of how a product should perform.