The rules prohibit telemarketing to registered numbers absent an established business relationship or express permission. Two or more calls within twelve months support a private claim with five hundred dollar statutory damages.
Internal do not call list obligations apply separately.
Alternative Names:
DNC Claim|Do Not Call Violation
Why it Matters?
The established business relationship exception has defined durations, eighteen months from a transaction and three months from an inquiry, and calls outside those windows lose the protection even where a relationship existed. Internal do not call list obligations operate independently, requiring callers to maintain and honor their own suppression list regardless of registry status. Both requirements generate claims that registry scrubbing alone does not prevent.
Frequently Confused with
Related terms
Frequently asked questions
How long does the business relationship exception last?
What obligation operates independently?
