Duty to Client

Duty to Client

Duty to Client

An attorney owes the client competence, diligence, prompt communication, confidentiality, and loyalty free from conflicting interests. These duties arise from the professional conduct rules and inform the standard of care in malpractice.

The duty attaches upon formation of the relationship, which may occur without a written agreement.

Alternative Names:

Attorney Duty to Client, Client Duties

Why it Matters?

Relationship formation is a recurring threshold issue, because a duty can arise from a consultation the lawyer did not consider an engagement. Prospective client rules impose confidentiality obligations even where no representation follows, and a person who reasonably believed they were represented may establish a relationship despite no fee agreement. Declination letters are the practical control, since they document that no representation was undertaken.

Frequently Confused with

Related terms

Frequently asked questions

Can a duty arise without a fee agreement?

Can a duty arise without a fee agreement?

Yes. A relationship may form from a consultation where the person reasonably believed representation was undertaken, and prospective client duties apply regardless.

What is the practical control?

What is the practical control?

Declination letters documenting that no representation was undertaken, sent promptly after any consultation that does not result in engagement.