Managed review services provide reviewers, project management, and quality control under a contracted rate structure. The firm sets the review protocol and retains supervision responsibility.
Providers report throughput, overturn rates, and coding statistics.
Alternative Names:
Managed Document Review, Outsourced Review
Why it Matters?
Managed review is how large productions get reviewed economically, and the supervision obligation does not transfer with the work. The firm remains responsible for the determinations made, which means the review protocol, calibration, and quality sampling are the firm's responsibility even when the reviewers are not its employees. Rate comparisons between providers are meaningless without accounting for throughput and overturn rates.
Frequently Confused with
Related terms
Frequently asked questions
Does the firm remain responsible for managed review?
How should providers be compared?
