Neglect in long-term care means failing to provide goods and services necessary to avoid physical harm, mental anguish, or emotional distress. It covers inadequate hygiene, nutrition, hydration, repositioning, supervision, and medical attention.

It is distinguished from abuse, which involves affirmative harmful conduct rather than omission.

Alternative Names:

Care Neglect, Failure to Provide Care

Why it Matters?

Neglect claims are proven almost entirely through the facility's own documentation, or its absence. Missing repositioning records, gaps in intake and output charting, and care plan interventions documented as ordered but never performed are the recurring evidence. The defense frequently turns on whether the resident's decline was clinically unavoidable given comorbidities, which requires the medical record to show that appropriate interventions were attempted and documented.

Frequently Confused with

Related terms

Frequently asked questions

How is neglect proven?

How is neglect proven?

Primarily through the facility's own records, including gaps in required charting, care plan interventions not documented as performed, and assessments that were never updated.

Is every decline in a resident's condition neglect?

Is every decline in a resident's condition neglect?

No. Residents in long-term care frequently decline for clinical reasons unrelated to care quality, which is why documented attempts at appropriate intervention matter so much.