Preferred Provider Program

Preferred Provider Program

Preferred Provider Program

Preferred provider arrangements concentrate volume with selected firms or vendors in exchange for rate concessions, service commitments, and performance standards. Participation typically requires meeting defined criteria.

Programs may be exclusive or preferential.

Alternative Names:

Preferred Counsel Program, Preferred Vendor Program

Why it Matters?

Volume concentration is the exchange, and firms should assess whether the promised volume justifies the rate concession before accepting. Programs frequently deliver less volume than projected, particularly where the client also maintains relationships outside the program. The stronger arrangements specify minimum volume or provide the firm exclusivity within a defined geography or practice area rather than merely preferred status.

Frequently Confused with

Related terms

Frequently asked questions

What should a firm evaluate before joining?

What should a firm evaluate before joining?

Whether the projected volume justifies the rate concession, and whether the arrangement specifies minimum volume or exclusivity rather than mere preference.

Why do programs underdeliver?

Why do programs underdeliver?

Because clients frequently maintain relationships outside the program, so assignments do not concentrate as the projections assumed.