Consumers may revoke consent orally or in writing through any reasonable method. Callers cannot designate an exclusive revocation mechanism, though contractual consent may be treated differently in some circuits.
Recent FCC rules address revocation processing timelines.
Alternative Names:
Consent Revocation|Withdrawal of Consent
Why it Matters?
Any reasonable means includes replies to text messages, statements during calls, and communications to any company channel, which means revocation frequently occurs outside the designated opt-out process and is not captured by systems monitoring only that channel. Aggregating revocation signals across call centers, texts, and correspondence is the operational control. Processing timelines under recent rules compress the window for suppression.
Frequently Confused with
Related terms
Frequently asked questions
How may consent be revoked?
What is the operational control?
